How to Book, Change, Cancel, Waitlist & Purchase Classes

How to book a class

  1. Click our Timetable, Login, Book & Pay page (or selection from the triple bar menu icon on mobile devices).
  2. Click Login.
  3. Enter your email address (the email you used to originally sign up).
  4. Enter your password & by default this will take you into your account at your Upcoming Bookings page. (If you cannot recall it then click on Lost Password & you will receive an email.)
  5. Click SESSIONS on top toolbar & then choose All Sessions to see complete timetable for 2 weeks into the future.
  6. Choose the class you wish to attend & click on it in the Book Now column.
  7. A pop up screen will appear showing your current packages &/or your option to purchase a single session or package. You can scroll down the list of your packages using the sliding bar beside the Book Now column.
  8. (i) If you choose to book with a pre-purchased package click on Book in the right-hand Book Now column & you will be booked in this class (or waitlisted if this class is full); (ii) If you purchase a single class or package you will still need to book yourself into your chosen class separately.

How to change a class

Booked classes can be changed up to 24 hours prior to the class time.

  1. Click our Timetable, Login, Book & Pay page (or selection from the menu on mobile devices).
  2. Click Login.
  3. Enter your email address (the email you used to originally sign up).
  4. Enter your password & by default this will take you into your account at your Upcoming Bookings page. (If you cannot recall it then click on Lost Password & you will receive an email.)
  5. Click the Open button that matches the class that you wish to change.
  6. A pop-up screen will appear & within this box is a Cancel Booking button. Click on Cancel Booking & you will be asked to confirm your cancellation.

How to cancel a class

Booked classes can be cancelled free of charge up to 24 hours prior to the time of the class. Failure to show up or cancellations after this will incur the full cost of the class.

  1. Click our Timetable, Login, Book & Pay page (or selection from the menu on mobile devices).
  2. Click Login.
  3. Enter your email address (the email you used to originally sign up).
  4. Enter your password & by default this will take you into your account at your Upcoming Bookings page. (If you cannot recall it then click on Lost Password & you will receive an email.)
  5. Click the Open button that matches the class that you wish to change.
  6. A pop-up screen will appear & within this box is a Cancel Booking button. Click on Cancel Booking & you will be asked to confirm your cancellation.

How to waitlist a class

If the class you wish to attend is fully booked, be sure to book yourself into the waitlist as appointments change all the time. Our bookings system notify you by email if a space opens.

  1. Click our Timetable, Login, Book & Pay page (or selection from the menu on mobile devices).
  2. Click Login.
  3. Enter your email address (the email you used to originally sign up).
  4. Enter your password & by default this will take you into your account at your Upcoming Bookings page. (If you cannot recall it then click on Lost Password & you will receive an email.)
  5. Click SESSIONS on top toolbar & then choose All Sessions to see complete timetable for 2 weeks into the future. If a class is already fully booked it will have Waitlist Only in Book Now column.
  6. Choose the class you wish to waitlist for & a pop-up screen will appear with a Book into Waitlist option.
  7. Click the Book into Waitlist option & click on OK.

How to purchase a class or package

  1. Click our Timetable, Login, Book & Pay page (or selection from the triple bar menu icon on mobile devices).
  2. Click Login.
  3. Enter your email address (the email you used to originally sign up).
  4. Enter your password & by default this will take you into your account at your Upcoming Bookings page. (If you cannot recall it then click on Lost Password & you will receive an email.)
  5. Click STORE on top toolbar & then choose All Products to see the complete list of available items to purchase.
  6. Choose the item you wish to purchase & click Add to Cart button. Repeat this process if you are purchasing more than 1 item. Click Check Out when you have completed your purchase/s.
  7. Your current items chosen to purchase & your option to delete unwanted items will appear. Amend if necessary & then Click Buy Now.
  8. A pop up screen will appear for you to enter your payments details with your credit card via Stripe.